FAQ

Frequently Asked Questions

Why buy Canadian?

Answer: Buying from a Canadian manufacturer allows you to avoid shipping costs and delays, import duties, customs and/or surtaxes, variable currency exchanges, and possible future tariff volatility. Depending on the order size, we are often able to manufacture and ship within 2 weeks, getting your order to you quicker.

Overall, we help in reducing supply risk, shortening replenishment time, improving traceability, and making your filtration costs more predictable.

Why buy direct?

Answer: For customers with predictable, qualified-volume cartridge requirements, we can manufacture, package and ship directly to your facility.  Buyers receive competitive delivered pricing, local technical support and dependable Canadian supply—without paying for handling and resale steps you may not need. We also aim to have a lower carbon footprint by reducing supply chain-related emissions.

What certifications do your products carry, and what do they mean?

Answer: Our products are currently undergoing the NSF/ANSI/CAN 61 certification. This certification guarantees that the materials and manufacturing methods meet the guidelines necessary for drinking water. Please refer to our “Certification and Quality Control” section.

What sort of quality control does your company employ?

Answer: We are currently in talks with third party laboratories that would be able to provide micron rating verification.

Can I request specific dimensions and micron configurations?

Answer: Yes. We can produce melt blown polypropylene filters to meet a variety of customer configurations. Please refer to our “product information” page for more details.

Do I get a discount if I buy larger quantities?

Answer: Our company will work with consumers to ensure competitive pricing on large orders.

How is my information being used?

Answer: Your information is confidential. We will not share or sell any of your information.